FAQ | CRE Library

Do I receive a certificate upon completion?

Yes! After completing each course and passing the final exam (if required), you’ll receive a digital certificate of completion.

What is Apts2Agents?

Apts2Agents is our exclusive apartment locator training program that includes certification, access to a professional apartment data platform, weekly coaching, and a toolkit to help you start earning commissions.

When do I get access to the apartment database?

You’ll receive access after passing the final exam and paying the one-time $50 access fee. No additional monthly charges.

What’s included in the weekly coaching sessions?

Weekly sessions include live Q&A, lead generation strategies, scripts, objection handling, and accountability support to keep you on track.

Are there any subscription fees?

No monthly fees! Most of our programs are one-time payment with lifetime access.

What markets are included in the database access?

You’ll get access to Phoenix, Tucson, Dallas, Houston, San Antonio, Austin, Atlanta, Nashville, Charlotte, Raleigh-Durham, Tampa, Orlando, and Jacksonville.

Can I speak with someone about the programs?

Absolutely. Send us an email or request a call—we’re happy to walk you through your options.

Who is CRE-Library for?

CRE-Library is designed for licensed and aspiring real estate professionals looking to specialize in apartment locating, commercial real estate, residential sales, or property management.

Do you offer refunds?

Due to the digital nature of our courses, refunds are not offered. Please review the course curriculum before purchase.

How long do I have access to my course after enrolling?

All training is self-paced, and most courses include lifetime access with updates included.

I lost access or forgot my password—what do I do?

Use the “Forgot Password” link on the login page or contact us directly at support@cre-library.com.

How do I log into my account?

Visit www.CRE-Library.com, click “Login” in the top menu, and enter your email/password.