Question 1

Will I get a certificate after completing the course?

Accepted Answer

Yes, you will receive a digital certificate of completion after finishing each course and passing the final exam (if required).

Question 2

How and when do I get access to the apartment database?

Accepted Answer

You will get access to the apartment database after passing the final exam and paying a one-time $50 access fee. There are no additional monthly charges.

Question 3

What markets are included in the database access?

Accepted Answer

You’ll get access to Phoenix, Tucson, Dallas, Houston, San Antonio, Austin, Atlanta, Nashville, Charlotte, Raleigh-Durham, Tampa, Orlando, and Jacksonville.

Question 4

Can I speak with someone about the programs?

Accepted Answer

Absolutely. Send us an email or request a call—we’re happy to walk you through your options.

Question 5

Who is CRE-Library for?

Accepted Answer

CRE-Library is designed for licensed and aspiring real estate professionals looking to specialize in apartment locating, commercial real estate, residential sales, or property management.

Question 6

Do you offer refunds?

Accepted Answer

Due to the digital nature of our courses, refunds are not offered. Please review the course curriculum before purchase.

Question 7

How long do I have access to my course after enrolling?

Accepted Answer

All training is self-paced, and most courses include lifetime access with updates included.

Question 8

I lost access or forgot my password—what do I do?

Accepted Answer

Use the “Forgot Password” link on the login page or contact us directly at support@cre-library.com.

Question 9

How do I log into my account?

Accepted Answer

Visit www.CRE-Library.com, click “Login” in the top menu, and enter your email/password.

Candidate Real Estate Library

Frequently asked questions